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STORE POLICY

​Privacy Policy
COMICMENIA
at - TIKRA PARA
PO/DIST - BALANGIR
ODISHA, INDIA
767001


Last Updated:  11 September, 2024

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Thank you for using COMICMENIA.  Before using or accessing our platform, please read this Privacy Policy carefully, it explains how we protect your data and respect your privacy.

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A. Yours and our responsibilities


Summary: This policy applies to all registered COMICMENIA users and also visitors of our platform. When handling the data of end-customers of COMICMENIA users, we act as a “data processor” and COMICMENIA merchants are responsible for ensuring their data is protected and handled in accordance to all applicable laws.

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Who does this policy apply to?

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If you are a COMICMENIA customer or subscriber, or just visiting our website, this policy applies to you.
For your customers who are just making a purchase of your goods through COMICMENIA, but are not registered users, we act as the “data processor” for you, the merchant: this means we only process their data to help us provide our service to you, or in accordance with your instructions, or as required by law. You are responsible for making sure that their personal data is treated in accordance with applicable data protection laws. That includes informing them how service providers (like us) collect and use data on your behalf.

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Our responsibilities

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If you are a registered COMICMENIA customer or a visitor to our website we act as the  “data controller” of personal data. This means we determine how and why your data are processed.

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Your responsibilities

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  • Read this Privacy Policy

  • If you provide us with personal information about other people (i.e. if you are registering on behalf of someone else, or you are transmitting data from your customers), or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.


B. When does COMICMENIA collect your data?


Summary: COMICMENIA collects your data in all of our interactions from the moment you visit our website. Some data is collected automatically, and some data is only collected with your consent.

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With your consent we collect your data when:

  • You register for an account

  • You upload content to COMICMENIA using our Product Designer tool

  • You integrate COMICMENIA through API’s (Ours, 3rd party storefronts, website builders, etc….)

  • You publish products to 3rd party sales channels

  • We email each other

  • You contact our support and/or success team (we may also collect call audio, which we will disclose on the call);

  • When you connect with us on social media

  • You request a demo of COMICMENIA

  • You participate in a user research study

  • You opt-in to marketing messages

  • Enter a sweepstakes or contest, or register for a promotion;

  • Participate in our user referral program;

  • Automatically we collect your data when:

  • You browse any part of our website

  • You use COMICMENIA to create products

  • You read our help section

  • You order products from COMICMENIA


C. Categories of data collected


Summary: COMICMENIA collects different kinds of data and we process that data for different purposes.

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  • Contact details and basic information.​

  • Your name, address, telephone number, email address…

  • Financial information

  • Your Paypal account email, credit/debit card details

  • Data from your content and products

  • The products you have designed, the artwork you have uploaded…

  • Contractual Data

  • The sales you have made, your customers’ data, store name, order details…

  • Data that identifies you

  • Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version…

  • Data on how you use COMICMENIA

  • Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions…

  • What about really sensitive data?

  • We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).

  • What about children’s data?

  • COMICMENIA is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target COMICMENIA at children, and we do not knowingly collect any personal data from any person under 16 years of age.

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D. How and why we use your data


Summary: According to Data Protection Law, we can only process your data for specific purposes and only when we have a legal basis to do so. The reasons are outlined below.

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  • Keeping COMICMENIA running.​

  • Managing your requests (like creating products, integrating sales channels, completing transactions and fulfilling orders), login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.

  • Legal basis for processing data: contract, legitimate interests

  • Improving COMICMENIA

  • Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.

  • Legal basis for processing data: contract, legitimate interests

  • Customer support

  • Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.

  • Legal basis for for processing data: contract

  • Marketing purposes (with your consent)

  • Sending you emails and messages about new features, products and services, and content.

  • Legal basis for processing data: consent

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E. What these legal bases mean

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  • Consent:

  • You have given clear consent for us to process your information for a specific purpose.

  • You can withdraw your consent at any time by emailing privacy@COMICMENIA.com or by navigating to your profile page and managing your data settings.

  • Contract:

  • Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.

  • Legitimate interests:

  • Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.

  • These legitimate interests are:

  • gaining insights from your behavior on our website or in our app

  • delivering, developing and improving the COMICMENIA service

  • enabling us to enhance, customize or modify our services and communication

  • determining whether marketing campaigns are effective

  • enhancing data security

  • In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.

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F. Your privacy rights and choices


Summary: When it comes to your data and privacy, you have a lot of control for what COMICMENIA can do. All of your data settings can be managed from your COMICMENIA account page, or by emailing us at comicmenia@gmail.com. These include your rights to review, correct and delete your data.

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G. How secure is the data we collect?


Summary: We do a lot of things to keep your data safe on our end, but you are also responsible for keeping your account information safe and secure. If you feel that your data has been breached, immediately change your password and get in touch with our support team.

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We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. For more information on our efforts to ensure your data is held in a secure manner, please contact us at comicmenioa@gmail.com

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Our Infrastructure

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COMICMENIA operates on servers and cloud components that comply with strict international standards. Access to infrastructure at COMICMENIA is securely controlled and available from specific locations only. This access is limited to specific employees only and protected by 2-factor authentication.

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Data is stored in the Wix server.

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Document security

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All documents and information are version controlled by Atlassian services by defaults, so there’s a permanent trail not only on the database level but also on the storage level.

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Monitoring

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We have continuous resource and infrastructure access monitoring in operation 24/7, 365 days a year. Any alerts generated by our monitoring system are sent to team members immediately and actioned. COMICMENIA uses both third parties and in-house scans for vulnerability testing and app protection (WAF).

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Training and audits

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Regular third party audits are conducted at COMICMENIA to ensure we use the latest technologies and best practices to protect data. All employees at COMICMENIA are trained in data security and are bound by strict confidentiality provisions.

And please remember:

You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
You are responsible for the security of your username and password: keep them secret and safe.
If you believe your privacy has been breached, please change your password as soon as possible and contact us immediately on customercare@COMICMENIA.com or via Zendesk using the chat icon.


H. Where do we store the data?


The personal data we collect is processed at our offices in San Francisco and Riga and in any data processing facilities operated by the third parties identified below.

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By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

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I. How long do we store your data?


We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you used COMICMENIA. We will delete your personal data from our archives no later than 6 years from the last time you used COMICMENIA or upon your request.

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J. Third parties who process your data


Summary: To effectively run COMICMENIA we need to partner with various third parties around the world. These include our print providers that work with us to offer and fulfill products and services and also tools like Printify, and Wix that allow us to communicate and deliver our service to you. This section outlines who we work, for what purposes and where you can find more information about their privacy policies.

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To deliver the best possible COMICMENIA experience we often have to partner with third parties to deliver services that we cannot. These include our print partners that we work with to offer products and fulfill orders, services that support our communications, both internal for our team and external when we communicate with you, tools that keep our web platform and API running, as well as services that allow us to study the use of our platform and learn how best to develop and design new features, messages and offers.

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When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

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Here are the details of our main third-party service providers, the data being collected or shared and the reason sharing is necessary.

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Payments

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Paypal, Inc. Privacy policy

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  • Contact details

  • Financial information

  • Cookies

  • Contractual data

  • This service processes payments for us.

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Our Print Partners


COMICMENIA partners with a wide and constantly expanding network of print providers all over the world. Current partners can be seen at https://printify.com/  and  https://www.wix.com/.

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These print providers offer various products and print on demand services to our users. Each of our print partners operates as a “data processor” when an order is submitted and they sign a Data Processing Agreement with COMICMENIA outlining how they handle and protect our users’ data.

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This Data Processing Agreement outlines:

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  • What personal data is being sent

  • How that data needs to be secured and kept confidential

  • The purposes for which that data will be processed

  • How long that data will be stored

  • How they respond when users exercise their rights to privacy

  • How they respond if a data breach occurs


K. Cookies

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We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with COMICMENIA. These may be ‘session’ cookies, meaning they delete themselves when you leave COMICMENIA, or ‘persistent’ cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.

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How can I block cookies?

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You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies.

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Which specific cookies do we use?

 

  • Google, Inc.

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Google Analytics uses cookies allows us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on COMICMENIA. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.

To opt out of being tracked by Google Analytics across all websites.

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  • Facebook, Inc.

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Facebook uses cookies if visitors have a Facebook account, use the Facebook Products, including their website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to visitors and to understand the information they receive about visitors, including information about their use of other websites and apps, whether or not they are registered or logged in.

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To opt out of being tracked by Facebook by following the instructions here.

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  • Wix Inc.

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Wix uses cookies allows us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on COMICMENIA. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.

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L. What if we change this Policy?


We reserve the right to make changes to this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. If we make any material changes to this Privacy Policy, we will notify you via the email address provided for Registered Users and we will also post a notice on our home page and post the updated Privacy Policy here.

The date the Privacy Policy was last revised is identified at the top of the page. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes. If you do not consent to such changes, you should stop using our Services.

Contact us at any time at comicmenia@gmail.com if you have more questions about this privacy policy, your rights, or our privacy practices.

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

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